FREQUENTLY ASKED QUESTIONS


 

Retail Locations

  • Yes, please visit our Franchise page for more detail.

  • Every location has different operating hours, please visit the Location page for more detail.

  • Some locations offer those services, the stores might work with different delivery services. Please contact your local store to find out.

  • Yes, for orders larger than 20 drinks, please visit the Catering page and submit a catering request.

  • Please contact your local Sharetea for more information.

Product Knowledge

  • Creama is our creamy cheese foam topping with a hint of saltiness that matches perfectly with any of our Sharetea drinks.

  • Yes

  • No

  • We have labels for non-caffeinated drinks on the menu, or you can ask your bobarista for more information.

  • Most of our stores offer oat milk, almond milk, or soymilk substitution. With fresh milk family and fresh milk with handmade taro, we don’t offer substitution due to flavoring.

Franchise

  • We have over 400 stores worldwide.

  • We will send a supervisor to do the training class locally.

  • Please send an email at service@1992sharetea.com. We will contact you once we receive your inquiry.